Emergency Assistance Anytime, Day or Night
When an unexpected situation arises, support is available whenever you need it. Waystone’s 24-hour emergency assistance provides reliable, around-the-clock response, including evenings, weekends, and holidays.
Our dedicated team is ready to offer immediate guidance, crisis support, problem-solving assistance, and in-person help when necessary to ensure your safety and well-being.
What Is 24-Hour Emergency
Assistance?
On-call support providing counseling, problem-solving, and in-home response during health or personal emergencies. This service supports independence and safety but does not replace 911 or emergency services for life-threatening situations.
Our Commitment to You
Always Available
Day or night, weekends and holidays
Quick Response
Quick guidance when you need it most
Rapid In-Person Support
Timely assistance based on your location
Trained Professionals
Experienced in crisis intervention and support
How We Support
You in a Crisis
When an emergency occurs, our team responds quickly to provide the support you need. From immediate guidance and problem-solving to in-person assistance when necessary, we tailor our response to your unique situation, helping ensure your safety, stability, and peace of mind every step of the way.
On-Call Counseling
Quick support and guidance whenever you need help managing stress or urgent concerns.
Immediate Response
Fast in-home assistance for urgent situations that don’t require emergency services.
Health Emergency Support
Support for sudden health issues that need attention but are not 911 emergencies.
PERS Monitoring
24/7 emergency monitoring through personal alert devices for added safety.
Who Can Benefit?
This service is designed for individuals who may need quick support during health or personal emergencies while continuing to live independently. It is especially helpful for those who benefit from on-call guidance, in-home assistance, or added safety monitoring in everyday life.
Need access to support outside of regular service hours
Providing reliable, round-the-clock assistance whenever unexpected needs arise, ensuring continuous safety and peace of mind.
Would otherwise require routine supervision
Offering a proactive alternative that minimizes the need for constant monitoring while fully maintaining safety.
Live with caregivers who may need emergency support resources
Supporting dedicated families with immediate backup solutions and critical resources during unforeseen or urgent situations.
Need assistance managing unexpected situations
Delivering prompt, professional guidance to navigate sudden challenges and ensure stability when the unpredictable happens.
Have developmental, physical, cognitive, or other disabilities
Have developmental, physical, cognitive, or other disabilities
Delivering dedicated, adaptive care that fosters personal growth and enhances daily living for diverse abilities.
Program Benefits & Eligibility
Explore how our 24-hour assistance enhances your independence and safety at home, and discover the local waiver programs that can help fund your personalized care.
Eligibility
You may be eligible for 24-Hour Emergency Assistance if you:
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Live in your own home, do not receive 24-hour supervision, and would otherwise require ongoing supervision without this service. -
Live with a primary caregiver who would need significant support to obtain emergency assistance if this service were not available.
Eligibility is determined through assessments. Our dedicated team helps you understand available options to find your right fit.
Benefits of 24-Hour
Emergency Assistance
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24/7 access to support -
Increased safety and security -
Greater independence at home -
Reduced stress for families and caregivers -
Quick response to unexpected situations -
Peace of mind knowing help is available
FAQs Emergency Assistance
Find answers to common questions about our 24-Hour Emergency Assistance services, including eligibility, response procedures, and the support available when emergencies arise.
What types of emergencies do you respond to?
We respond to a wide range of emergencies including health crises, safety concerns, behavioral emergencies, and situations requiring immediate intervention. Our staff are trained to assess situations and coordinate with appropriate emergency services when needed.
How quickly can you respond to an emergency?
Our response time depends on the nature of the emergency and your location. We prioritize immediate phone support followed by in-person response as quickly as possible. For life-threatening emergencies, always call 911 first.
Is 24-hour emergency assistance covered by insurance?
Yes, 24-hour emergency assistance is typically covered under Minnesota waiver programs including CADI, DD, BI, and CAC waivers. Contact us to verify your specific coverage.
We respond to a wide range of emergencies including health crises, safety concerns, behavioral emergencies, and situations requiring immediate intervention. Our staff are trained to assess situations and coordinate with appropriate emergency services when needed.
Our response time depends on the nature of the emergency and your location. We prioritize immediate phone support followed by in-person response as quickly as possible. For life-threatening emergencies, always call 911 first.
Yes, 24-hour emergency assistance is typically covered under Minnesota waiver programs including CADI, DD, BI, and CAC waivers. Contact us to verify your specific coverage.